Privacy Policy for Won Jewelry

Last Updated: November 23, 2024

At Won Jewelry, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our services or website, you consent to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

  • Personal Information You Provide: When you create an account, place an order, subscribe to our newsletter, or contact customer service, we may collect personal information such as:

    • Name
    • Email address
    • Phone number
    • Shipping and billing address
    • Payment information (credit/debit card details or payment gateway information)
    • Order history and preferences
    • Any other information you voluntarily provide us

  • Information Collected Automatically: We may collect certain information automatically when you visit our website, including:

    • IP address
    • Browser type and version
    • Device information
    • Pages viewed and navigation behavior
    • Cookies and tracking technologies (explained in detail below)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process and Fulfill Orders: We use your personal information to process your orders, communicate order status, and deliver products to your specified address.
  • Customer Service: To respond to inquiries, provide support, and resolve any issues with your purchases.
  • Personalization and Marketing: To send you promotional emails, newsletters, and updates about our products, services, or special offers. You can opt out of marketing communications at any time.
  • Improving Our Services: To enhance and personalize your shopping experience, analyze trends, and improve website functionality and customer experience.
  • Compliance with Legal Obligations: To comply with applicable laws and regulations or to respond to legal requests or processes.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to track the activity on our website and store certain information to enhance your experience. Cookies help us:

  • Remember your preferences and settings
  • Provide personalized content and ads
  • Analyze website performance and usage
  • Enable social media features (such as sharing buttons)

You can configure your browser to refuse cookies or to alert you when cookies are being sent. However, please note that disabling cookies may affect your ability to use certain features of our website.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, fulfill orders, provide customer service, or conduct marketing activities. These service providers are contractually obligated to use your information only for the purposes we specify and to safeguard it appropriately.
  • Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of that transaction. We will notify you via email or a notice on our website before your information is transferred and becomes subject to a different privacy policy.
  • Legal Compliance: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or respond to government requests.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive data such as payment information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

  • Access to Your Information: You have the right to access, correct, or update the personal information we hold about you. To request a copy of your personal information or make corrections, please contact us at info@jewelglowss.com.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters from us, you can opt-out by clicking the “unsubscribe” link at the bottom of any marketing email, or by contacting us directly at info@jewelglowss.com.
  • Data Retention: We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or external retailers. This Privacy Policy does not apply to those websites, and we encourage you to review their privacy policies before interacting with them.

8. Children’s Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as soon as possible. If you are a parent or guardian and believe that we may have collected information from a child under 13, please contact us at info@jewelglowss.com.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, with the updated date noted at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Email: info@jewelglowss.com
  • Phone: 315-479-9353
  • Mailing Address:
    390 W Newell St, Syracuse, New York(NY)

Thank you for choosing Won Jewelry. We value your trust and are committed to protecting your personal information as we continue to provide you with the best jewelry and shopping experience possible.